Eazy Drive Privacy Policy
Last Updated: 24-October-2024 12:23 PM GMT +4
At Eazy Drive, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By using the Eazy Drive app (the "App"), you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, delivery address, and payment information.
- Usage Information: Data about how you interact with the App, including order history, preferences, and device information (such as IP address and browser type).
- Location Data: We collect your location to provide accurate delivery services. This is done through GPS and other location technologies.
- Communication Data: Any feedback, comments, or questions you provide via our support channels.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: To process and deliver your rides and delivery orders.
- Improving Services: To analyze usage and improve the functionality of our App.
- Customer Support: To address any questions or issues you may have.
- Marketing: To send promotions, updates, and offers (with your consent).
- Security: To detect and prevent fraud or other malicious activities.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information in the following situations:
- With Delivery Partners: To complete your orders, we share your delivery details with the assigned delivery partners.
- With Restaurants: Your order details are shared with the restaurant to prepare your food.
- With Service Providers: We may use third-party services for payment processing, data analysis, and marketing, who may have access to your information.
- Legal Requirements: If required by law, we may disclose your information to authorities to comply with legal obligations.
4. Data Security
We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Correct any inaccurate or incomplete personal information.
- Deletion: Request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You may opt out of receiving promotional messages by following the instructions in those messages.
6. Cookies and Tracking Technologies
The App may use cookies and similar tracking technologies to enhance your experience. Cookies help us recognize you, personalize your experience, and track the performance of our services.
7. Third-Party Links
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Your continued use of the App after any changes constitutes acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
- Email: info@eazydelivery.com
